Returns & Exchanges

At Midland RockHounds, we want you to be completely satisfied with your team gear. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Verify Eligibility

Ensure items are in original, unworn condition with all tags attached; please note that game-worn memorabilia and custom jerseys are final sale.

2

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

3

Pack and Ship

Securely pack your merchandise and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

4

Receive Refund

Once our team inspects your return at Momentum Bank Ballpark, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing